Frequently Asked Questions
How do I report a public works type problem?
You must contest your ticket within 21 calendar days of the date of issuance. Emails are not an accepted form of communication for contesting a parking ticket. If you wish to contest a ticket, you can do it in the following ways:
Online
You may contest your parking ticket online at https://wmq.etimspayments.com/pbw/include/oakland/dispute_request.jsp.
Follow the easy step-by-step instructions and upload up to three documents that provide evidence to support your written testimony. Please wait 48 hours from the time of issuance to ensure your citation is uploaded into the online system.
Please Note: It may take handwritten tickets up to two weeks to be entered into the online system, therefore we suggest that you contest your ticket using one of the other methods mentioned below.
In Person
Download and fill out the Contest Form or bring a letter of explanation for contesting your citation. Click here to download the Contest Form. If you choose to bring a letter, please print your name, address, telephone number, current mailing address and parking ticket citation number. Be sure to attach the original parking ticket to your form or letter. Please Note: Keep a copy of your citation for your records.
Download and fill out the Contest Form or bring a letter of explanation for contesting your citation. Click here to download the Contest Form. Fax the completed form and required documents to (510) 986-2699.
You may mail the Contest Form or letter of explanation (please be sure to print your name, address, telephone number, current mailing address and parking ticket citation number) with the original parking ticket to:
Parking Citation Assistance Center
250 Frank H. Ogawa Plaza, Suite 6300
Oakland, CA 94612