ADA Accessibility

In July 2009, the City of Oakland adopted the City Web Site Access Policy to ensure that all City web pages are designed to be substantially compliant with the Americans with Disabilities Act (ADA) of 1990. All new or modified City web site content will minimally conform to World Wide Web Consortium (W3C) / Web Accessibility Initiative (WAI) Web Content Accessibility Guidelines (WCAG) 2.0, Conformance Level A.


Opening Non-Web Files

You must install Adobe Reader 9.2 (or higher) to view PDF files. Screen reader users and persons with low vision have the option to use the Adobe Reader Read Out Loud feature. For free download go to:

Persons experiencing screen reader incompatibility or who require an alternative document format as a disability-related accommodation with documents on the City website should contact the City of Oakland Americans with Disabilities Act (ADA) Programs Division at 510-238-5219 (Voice) / 510-238-2007 (TTY) or email for assistance.


Change Font Size

To change the font size of any City of Oakland web page, hold CTRL and +/- simultaneously or use the default zoom text options located in your browser settings:

Internet Explorer (I.E.) users, choose "View - Text Size" from the browser menu.

Mozilla Firefox users should choose "View - Zoom" from their browser menu.



To learn more about accessibility programs in the City and how Oakland implements its responsibilities under the Americans with Disabilities Act, please visit the City of Oakland ADA Programs Division web page.