Smart Parking Meters
City of Oakland Technology Upgrade Conversion Project
The City of Oakland has coverted all 3,800 existing "coin-only, single-space, on-street" parking meters in retail and business districts across Oakland with state-of-the-art "Smart Parking Meters".
The Smart Parking Meters provide a credit-card enabled, single-space mechanism which retrofits onto the existing poles. The meters offer multiple payment options (coins, credit/debit cards and pay-by-phone). They use solar powered/rechargeable battery technology and are managed wirelessly through a web-based management system, which means no additional technology infrastructure is required. The meters are provided by IPS Group, Inc. (design and manufacturing company) focused on low-power, wireless communication parking devices. Oakland parking meter times, rates and times of operation will remain unchanged. Enforcement and citations will also remain unchanged.
Smart Parking Meter Outreach Materials
To learn more about the Smart Parking Meters in our City, please:
View the slide show below
Read or print the brochure English Spanish Chinese
Watch a "how to use" video
Read or print the presentation handout
Look for printed brochures available in commerical/retail and public counters citywide.
35,000 have been distributed to announce the upgrade!
Frequently Asked Questions
FAQs for You
Q: Why is this being done now when the City has more important priorities?
In November 2013, the Technology Commission, at the request of the Mayor and City Council, reported the following, “The City has a huge technical debt - a long list of work deferred, bugs to fix, systems to upgrade or retire, risks to be secured, paper to be digitized, workflows to be automated, apps to be built, staff to be trained.” The Smart Parking Meter Upgrade Conversion Project addresses deferred maintenance (parking poles without meter heads and damaged or broken meters), system upgrades (smart technology that is more convenient for residents and visitors), and workflow automation (maintenance and repair triggered by the self-report function).
Q: How much does it cost to park using the new Smart Parking Meters?
The cost for using the new Smart Parking Meters will remain the same as the cost for the previously used parking meters. The cost for on-street parking in Oakland is $2 an hour or 50 cents each 15 minutes citywide.
Q: How is the Smart Parking Meter Upgrade Conversion Project funded?
The total project costs are approximately $5.8M. This technology upgrade is estimated to increase parking related revenues 15%, thus paying all of its costs over five years and resulting in a net zero impact to the City.
Q: Why are the meters called “Smart”?
The meters are called Smart Parking Meters because they accept debit/credit cards, pay-by-phone & coins. The meters are solar powered with LED lights for reading the display at night and LED lights on the street side of the meter which indicate if the meter has expired or still has time for parking space use. The meters self-report electronically to the system if they are jammed.
Q: Why are the Smart Parking Meters better than our current model?
The new Smart Parking Meters make payment easier by offering more payment options including debit/credit cards, pay-by-phone & coins.
Q: What credit cards are accepted?
The new Smart Parking Meters accept Visa, Master Card, Discover and American Express.
Q: Can I use my City of Oakland “Muni Identification Card”?
Yes. Any card with the Visa, Master Card, Discover, and American Express logos on them may be used to pay for meter time.
Q: Why is Oakland converting to the new Smart Parking Meters?
Upgrading our current technology will make it easier for residents and patrons of local businesses to park. The automatic self-reporting function will make notification and investigation of malfunctions and any needed repairs faster.
Q: What if the meter conversion project does not produce the revenue increase we are expecting?
The revenue analysis, as well as our research on similar meter conversion projects in other cities, provides strong support for the revenue expectations.
Q: What if I need instructions in a language other than English?
Meter instructions will be in English. Our website also has translated materials in Spanish and Chinese.
Q: How can I prove the meter was not working?
A non-working meter is any meter that leaves the driver with no option for paying for parking (card, coin or pay-by-phone). In such a case, the meter will send a message automatically to the system administrator and in many cases the machine will be reset automatically. At other times, a repair technician will be dispatched to investigate and make the necessary repairs. If you encounter a broken meter, you might prefer to park in another space so there is no chance of getting a citation.
Q: What if the card reader is broken and I have no coins (or vice versa), do I still get a parking citation?
You will still have the pay-by-phone option. However, if you park in the space you are responsible for paying for your time. Again, you may prefer to move to another space to be sure you are paid-in-full for the time you need.
Q: Why is the City putting more meters in places where no meter or parking infrastructure existed before?
The City Council passed ordinances 13009 and 13063 on May 4, 2010 and March 15, 2011 which approved the expansion of parking zones throughout the City. This move was undertaken to accommodate our retail and commercial growth, providing for turnover in parking spaces.
Q: In what new locations were Smart Parking Meters installed?
Smart Parking Meters were installed in several previously unmetered locations in most Council Districts. The new meter list and schedule can be found below.
Q: Who do I call if a meter is broken, or one or all payment options are not available?
Please contact the Public Works Call Center by phone at (510) 615-5566; via email at email@example.com; online at www.oaklandpw.com; or via mobile app SeeClickFix. Make sure you have noted the meter pole number to identify the space.
Q: Can I use up my two hours, and then put in two more hours?
No. You must always obey the parking signs displaying any time restrictions for that location. You are allowed to feed the meter up to the maximum time allowed, if there are no other signs or restrictions present. After the max time, you must move your vehicle to allow others access.
Q: Can I use a kiosk space receipt on my dashboard to pay for a single meter?
Yes. Kiosk parking receipts displayed on the dashboard of cars parked at individual Smart Parking Meter spaces are valid up to the time printed on the receipt.
Q: How do I pay by meter by phone?
Q: How do I pay by meter by phone?
Q: Why does the City need more parking meters?
Oakland is upgrading its parking meter technology to stay up-to-date with a variety of payment options for citizens, shoppers and visitors to our great City.
Q: How does this help residents and patrons?
More payment options will make it easier for people to keep their meter paid and less likely to get a parking ticket.
Q: How does this help businesses?
Businesses will benefit because there will be more working meters in their area, making it easier for their customers. Because the Smart Parking Meters self-report when there is a malfunction, technicians will be able to repair them more quickly.
Q: What about commuters?
Parking meters throughout the City are not designed for commuters because they are not provided for long-term, all-day parking. The meters are located in business and commercial districts, so customers, patrons and visitors of local businesses will have more access to parking.
Q: When did installation work occur?
The installation of the new Smart Parking Meters was conducted between the hours of 7:00 a.m. and 7:00 p.m., Monday through Saturday starting May 19 and ended July 31, 2014.
Q: When were Smart Parking Meters installed in my area?
Implementation Estimated Start Finish
Duration Date Date
Parking Zone & Meter Count 54 days Mon 5/19/14 Thu 7/31/14
Zone 3 - 690 Meters 10 days Mon 5/19/14 Fri 5/30/14
Zone 8 - 1,291 Meters 14 days Mon 6/2/14 Thu 6/19/14
Zone 4 - 575 Meters 8 days Fri 6/20/14 Tue 7/1/14
Zone 6 - 565 Meters 8 days Wed 7/2/14 Fri 7/11/14
Zone 1 - 176 Meters 3 days Mon 7/14/14 Wed 7/16/14
Zone 2 - 277 Meters 2 days Thu 7/17/14 Fri 7/18/14
Zone 5 - 120 Meters 2 days Mon 7/21/14 Tue 7/22/14
Zone 7 - 303 Meters 5 days Wed 7/23/14 Tue 7/29/14
Parking Meter Remaining 2 days Wed 7/30/14 Thu 7/31/14
Project Completion Thu 7/31/14
Q: What does self-report malfunction mean?
One feature of the new Smart Parking Meters is that a malfunction automatically generates an electronic message which is sent to the system administrator, who in many cases will be able to reset the meter remotely; otherwise they will dispatch a repair technician to investigate and repair.
Q: What messages does the Smart Parking Meter display?
Smart Parking Meters display how much time is left on the meter, as well as whether the meter is expired or current. Additionally, they have the capacity to display special messages related to local businesses and events. The City will be developing this feature and the process for implementation in the near future.
Q: What do the different colors on the meter mean?
Green – Meter time remaining
Red – Meter time has expired
Orange – Out of order
Q: What other cities have Smart Parking Meters? In general what is their experience?
San Diego, Manhattan Beach, Los Angeles, San Rafael, San Francisco, Berkeley, Sacramento and Santa Rosa are California cities that report positive experiences with Smart Parking Meters. Businesses like the fact that customer parking convenience increases their sales; customers appreciate the multiple payment options; cities report that parking citations are down; and maintenance and repair are improved due to the meters’ self-reporting.
Q: Where can I find the legislation on the new parking meter program and locations?
Ordinance 13009 CM.S. adopted May 4, 2010
Ordinance 13063 C.M.S. adopted March 15, 2011
Resolution 84804 C.M.S. adopted January 21, 2014
City of Oakland Informational Memorandum issued April 28, 2014
New Meter Locations
City Council Approved
|Council District||Street Name||From||To||# New Meters to Install|
|4||Moraga (north side)||S Montclair Pk||N Montclair Pk||27|
|5||Fruitvale||E 19th St||Foothill||3|
|Council District||Street Name||From||To||Status|
|1||W MacArthur||Telegraph||Martin Luther King||TBD after construction|
|2||E 12 St||5th Ave||8th Ave||TBD after construction|
|2||International||5th Ave||8th Ave||TBD after construction|
The City will make presentations on the new smart parking meters at various public meetings in May, June and July. Please check below for the scheduled public events:
Smart Meter Presentation at Dimond Improvement Association
Wednesday, July 2, 2014 at 7:00 p.m.
Dimond Branch Library
3565 Fruitvale Avenue, Oakland, CA 94602
Smart Meter Presentation at Koreatown Northgate
Tuesday, June 10, 2014 at 6:30 p.m.
2633 Telegraph Ave, #107 Oakland, CA 94612
Smart Meter Presentation at Montclair Safety Improvement District
Thursday, June 5, 2014 at 7:00 p.m.
Montclair Presbyterian Church 5701 Thornhill Drive Oakland, CA 94612
Smart Parking Meter Press Conference with Mayor Jean Quan
Tuesday, May 20, 2014 at 11:30 a.m.
Broadway & Embarcadero
Smart Meter Presentation at the Jack London Business District
Monday, May 19, 2014 at 7:00 p.m.
278 4th Street, Oakland, CA 94607
Smart Meter Presentation at the Rockridge Community Planning Council
Thursday, May 15, 2014 at 7:00 p.m.
5366 College Ave, 2nd Floor of Rockridge Library, Oakland, CA 94618
Smart Meter Presentation at the Lake Merritt Business Association
Wednesday, May 14, 2014 at 12 noon
1831 Park Blvd, Oakland, CA 94618
Smart Meter Community Meeting Asian Cultural Center Chinatown Chamber of Commerce
Tuesday, May 13, 2014 at 6:00 p.m.
388 9th St, #290, Oakland, CA 94607