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Frequently Asked Questions
How can I report a problem that I see in my neighborhood, in the street or in a City Park?
We greatly appreciate any help you can give us by being the 'eyes & ears' of the community. You can report any kind of infrastructure problem by calling the City’s Public Works Agency Call Center (510) 615-5566.
If I have a sewer overflow problem, how do I know if it is my pipe or the City's responsibility?
Whenever there is a sewer overflow, please call Public Works Agency Call Center (510) 615-5566 to report it and they will help you determine the next steps.
What if I think the street pavement problem might be Cal Trans responsibility, not the City's?
You can use the Helpful Resources to get contact information for other agencies, or you can report it to us and we will forward the issue to the responisible party, just call (510) 615-5566.