Emergency Management Tools for Serving the Functional Needs Population
City of Oakland Resources
Three ways to help you be more prepared for an emergency.
The City of Oakland is dedicated to planning for emergencies in order to preserve the well-being of our entire community. The City strives to provide innovative and wholly inclusive emergency services and programs and to ensure that people with access and functional needs are included in the City's emergency preparedness plans. Part of the City's plans include the following three programs:
- GovDelivery is an email-based subscription system for receiving emergency alerts, as well as updates about specific topics of interest in the City of Oakland, free of charge. Sign up to receive wireless or email emergency alerts through the GovDelivery application.
- City Watch is a telephone based announcement and alert system. For City announcements and emergency alerts, a phone message will be sent to all land lines in the City of Oakland. Therefore, it is important for Oakland residents who would like to receive City announcements and alerts via their TTY to add their TTY phone number to this system. Fill out this simple form to have your TTY entered into the City Watch system.
- The City of Oakland 9-1-1 Registry Program allows people with disabilities and senior citizens to provide information about their health and medical needs to the City. This information is used to provide fast and effective emergency services. This program is free and voluntary. All information provided to the City will be kept confidential. Sign up for the 9-1-1 Registry.
Mass Care and Shelter Plan Functional Needs Annex
In August 2007, the City launched a comprehensive review of its emergency preparedness programs, activities and services, and created a Functional Needs Annex ("the Annex") to complement the City’s Mass Care and Shelter Plan. The Annex makes sure that people with disabilities are included in the City’s emergency preparedness plans.
Additional resources provided in the Annex include:
- Functional Needs Framework Matrix
- Care and Shelter Checklist
- Shelter Site Accessibility Evaluation Matrix
- Role of the Emergency Operations Center Functional Needs Coordinator Checklist
- Initial Intake and Assessment Tool
- Accessible and Medical Cots Matrix
- Emergency Evacuation Vehicle Pictogram
Federal and State Resources
U.S. Department of Homeland Security Federal Emergency Management Agency (FEMA)
- Accommodating Individuals With Disabilities In The Provision Of Disaster Mass Care, Housing and Human Services
- Preparing for Disaster for People with Disabilities and other Special Needs
- Orientation Manual for First Responders on the Evacuation of People with Disabilities
- Lessons Learned Information Sharing
California Emergency Management Agency (Cal EMA)
- Office for Access and Functional Needs (OAFN)
- Guidance on Planning and Responding to the Needs of People with Access and Functional Needs
- Transportation and Evacuation Planning Toolkit
U.S. Department of Justice Americans with Disabilities Act of 1990 (ADA)
- Text of the ADA
- ADA Checklist for Emergency Shelters
- ADA Guide for Local Governments: Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities
Community Resources
American Red Cross
- Disaster Preparedness for People With Disabilities
- Preparing for Disaster for People with Disabilities and Other Special Needs
Collaborating Agencies Responding to Disasters (CARD)
Disaster Resources for People with Disabilities, Disability-related Organizations & Emergency Manager & Planners, June Isaacson-Kailes, Disability Policy Consultant
Durable Medical Equipment, Consumable Medical Supplies & Other Assistive Technologies
- AbleData
- National Assistive Technology Technical Assistance Partnership (NATTAP)
- The Complete Product Guide for People with Disabilities
Independent Living Center
National Council on Disability
- Effective Emergency Management: Making Improvements for Communities and People with Disabilities
- Impact of Hurricanes Katrina and Rita on People with Disabilities
- Needs of People with Psychiatric Disabilities During and After Hurricanes Katrina and Rita
National Organization on Disability





