Council District 2
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Frequently Asked Questions
How do I report a public works type problem?
You can go online to SeeClickFix to file an online report and track non-emergency problems, such as graffiti, illegal dumping or potholes.
Oakland residents can submit a report with a photo using a mobile app or computer. Upon receipt of the service request, the resident receives a confirmation message. SeeClickFix offers increased transparency and accountability. Anyone can track submitted reports and set up location-based watch areas to see local activity.
Another way to report a problem is by calling (510) 615-5566, email email@example.com and web.
How do I request sidewalk repair?
Maintenance and repair of sidewalks is the property owner's responsibility, except when damages are caused by an official City street tree.
Street Trees: To verify if you have an official City street tree, contact the Public Works Agency, Tree Services section at 510.615.5850.
Sidewalk repairs that involve less than 25 square feet do not require a City permit. The property owner should contact the City to schedule a sidewalk inspection prior to commencing work to identify limits of repair and after repair is completed. Sidewalk repairs that involve more than 25 square feet require an Engineering - Curb, Gutter, Sidewalk, Driveway Permit from the Building Services - Permit Counter, 250 Frank Ogawa Plaza, 2nd Floor, (510) 238-3443, before the work can commence. After permit is obtained, the property owner should call (510) 238-3651 to schedule an inspection prior to commencing work to identify limits of repair.
How do I appeal a parking ticket?
Citation must be contested within 21 calendar days from the date of issuance. If you wish to contest your citation, you can do it in the following ways:
In person – You need to fill out the Contest Form or bring a letter of explanation for contesting your citation:
Please include the following information on your letter.
a. Attach the original citation
b. Your name, address & telephone number
By Phone – You can contact us at 1-800-500-6484 and give us the above information outlined above.
You can also fax us the required documents at (510) 986-2699.
By Mail – Send us all the required items listed above.
By E-mail – Provide us with the information listed above and e-mail us at firstname.lastname@example.org.
Once the Parking Citation Assistance Center (PCAC) completes its investigation, you will be notified by mail. You will have 21 calendar days to pay your citation(s).
What is the new parking meter hours?
Monday through Saturday, 8:00am to 6:00pm.
How much does the parking meter costs in Oakland?
The current rate is $2.00 per hour. This is an increase of 50 cents per hour over the old rate, effective July 1, 2009.
What does my parking violation mean?
You can find the list of violations online at: http://www.oaklandnet.com/government/fwawebsite/parking/Pdf/Parkingfineschedule2011.pdf or you may call the Parking Assistance Center at (800)500-6484 to find the violation coded on your citation.
What is a Police Beat?
The City of Oakland is divided into 57 beats of approximately 5000 people each. Each beat has a Neighborhood Crime Prevention Council (NCPC) staffed by a Neighborhood Services Coordinator (NSC) to help the neighborhood solve problems with the Police and other City departments. Many NCPCs include a Problem Solving Officer (PSO) trained in community policing.
Who is my Problem Solving Officer?
To locate your Problem Solving Officer, click on this link: oak026568.pdf
How do I make a complaint about garbage not picked up?
You can contact the Recycling Hotline and Garbage Collection Complaints at 510.238.7283 or 510.238.SAVE